Pattern now supports custom fields in the Case Information table on Case Home. This can be anything that your team deems relevant for reporting purposes, such as SOL dates. Submit a request or email us at support@patterndata.io to add a new Case Property.
Case Info table of Case Home showing a custom Case Property (SOL)
To update your custom case information, you can edit them by clicking the pencil button in the top right corner of the Case Information table or in bulk through Case Import.
Pencil button to access the editor within the Case Info table on Case Home
Edit Case Info form used to update case information individually, including custom fields
To update custom case information in bulk, add a new column formatted "property_<your_property_name>" to the end of the standard Case Import template. For example, to add or update SOL dates, add a column "property_sol" at the end of your Case Import template, and use the standard Import Cases page to upload your file.
Case Import template including a column for a custom Case Property "sol"
For additional details on the case import process, see our other articles on creating a new case and bulk assigning cases.